Product Features

Everything you need to capture every call

MARLO combines powerful AI call answering with business tools that turn missed calls into booked jobs and captured revenue.

AI Call Answering

Every call answered in under 2 seconds with a natural, human-like AI voice customized for your business. Handles unlimited simultaneous calls 24/7/365.

  • Natural voice AI
  • Unlimited simultaneous calls
  • Custom greetings per time of day
AI Call Answering feature illustration

Smart Scheduling

Automatically books appointments based on real-time availability. Syncs with Google Calendar, Outlook, and other major scheduling tools.

  • Real-time availability
  • Auto-confirmation texts
  • Reduces no-shows by 35%
Smart Scheduling feature illustration

Built-in CRM

Every caller logged automatically with full details — name, number, reason for calling, sentiment analysis, and recommended follow-up actions.

  • Automatic contact creation
  • Call sentiment analysis
  • Follow-up recommendations
Built-in CRM feature illustration

SMS & Email Alerts

Instant notifications for every call with an AI-generated summary. Get alerted via text or email immediately.

  • Instant AI summaries
  • SMS & Email alerts
  • Custom alert rules
SMS & Email Alerts feature illustration

Call Analytics & Tracking

See exactly which marketing channels drive calls, peak call times, call duration trends, and what customers are asking about most.

  • Source attribution
  • Peak hour analysis
  • Keyword tracking
Call Analytics & Tracking feature illustration

Industry Templates

Pre-built, battle-tested scripts for plumbing, HVAC, dental, legal, auto repair, salons, and 20+ other service industries.

  • 20+ industry scripts
  • Customizable templates
  • Best-practice built in
Industry Templates feature illustration

Advanced capabilities

Enterprise-grade features that set MARLO apart.

Multi-Language

Serve customers in English, Spanish, French, and 12+ more languages automatically.

After-Hours Handling

15% of leads come after business hours. Capture every single one.

Instant Callback

Calls back web form submissions within seconds to catch leads while hot.

HIPAA Compliant

Enterprise-grade security for healthcare, legal, and sensitive industries.

Seamless Transfers

When a human is needed, AI transfers with full context — no repetition.

Adaptive AI

Adapts to your business terminology and processes to provide a professional experience for every caller.

Ready to see these features in action?

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